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Walmart.com Complaint - horrible experience i have never had on online shopping
Walmart.com Complaint

Walmart.com Complaint

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horrible experience i have never had on online shopping


I through Walmart.com to purchase a Wet ones wipes travel pack 15 Ea, 3 pack on the third party vendor Cosmetic Solutions.com inc.
I paid $6.29. I supposed to get three packs, but I have received only one pack of 15 counts wipe. Of course, I called cosmetic solutions and emailed them. I would get back the other two packs, right???
No email respond for few days, then I called Cosmetic solution. The customer representative said it is not their problem. They supposed to mail me one. If I have any complain, I should call Wal-Mart.com. I called Walmart.com for few times and their representatives are terrible too. The first one said would file my problem and will respond within 48 hours, BUT NO RESPOND!!!!! I called again and I got little lucky this time the representative name Matthew who was the only one did his good care on my issue . Finally, I received another one pack of wet ones 15 counts wipe few days later. Again I paid for 3 Packs!!!! WHY WHY WHY I could only get two packs???? They stole my money, even thought it was only a few bucks. My right should get three packs of wipe, not two!!!!
I called Walmart.com again, because I know comestic solution is not a responsible company. Please if there is anyone reading this. Don't go to Comestic solutions to purchace any stuffs. They are horrible stealer that I have never had on my online shopping experience.
I felt very angry on this stolen online issue. I called Walmart.com again. It was a lady named Lei who was another liar. She kept saying would take good care of my issue and promised me i wouldn't be upset again because she was there to help. After 48 hours no responds again. I have the case reference number. I am going to call and complain her again.
Conclusion, Walmart.com online purchase, I have ordered 5 times. it has been good, EXCEPT THREE PARTY VENDOR. You have to be careful. No body will help, if you have any problem with your order.
They just stole my money!!! Horrbile !!!!


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